Privacy & POPIA
Be-Glow SA collects only the information needed to manage appointments, enquiries, treatment safety and client communication.
Be-Glow SA
10 Hill Road, Emmarentia, JHB 2195
082 430 2858
Nadia@be-glowsa.co.za
Ayesha@be-glowsa.co.za
We collect the details needed to respond to enquiries, manage bookings and provide treatments. This may include your name, phone number, email address, selected service, notes, treatment concerns, allergies, medical history and treatment records.
Where relevant to treatment safety, we may ask for health or skin information before or during your appointment.
Your information is used to schedule and manage appointments, route requests to the correct specialist, maintain treatment records, communicate about your booking and comply with applicable health and safety obligations.
Promotional communication will only be handled in line with applicable consent and opt-out requirements.
Booking and enquiry information is stored securely in the systems used to operate the website and manage client communication.
Access is limited to authorised Be-Glow SA staff and service providers who support the website, booking, calendar, notification or payment workflow.
You may request access to your personal information, ask for corrections, or request deletion where legally permitted.
Contact Be-Glow SA at 082 430 2858, Nadia@be-glowsa.co.za, or Ayesha@be-glowsa.co.za for privacy requests.
Consent To Process Information
In accordance with the Protection of Personal Information Act 4 of 2013 (POPIA), Be Glow collects and processes your personal information for scheduling and managing appointments, maintaining treatment history and skin or health records, communicating about bookings, results and promotions, and complying with applicable health and safety obligations.
The information collected may include your name, contact details, date of birth, medical history, skin conditions and treatment records. Your information will be stored securely and will not be shared with third parties without your consent, except where required by law.
You have the right to access, correct or request deletion of your personal information at any time by contacting Be-Glow SA at 082 430 2858, nadia@be-glowsa.co.za or ayesha@be-glowsa.co.za.
By proceeding with your booking or treatment, you confirm that you consent to Be Glow collecting, processing and storing your personal information as described.
Treatment Disclaimer
You confirm that all health and medical information provided to your therapist is accurate and complete. Be Glow will not be held liable for adverse reactions resulting from undisclosed medical conditions, medication, allergies or contraindications.
Individual treatment results vary. Be Glow does not guarantee specific outcomes from any treatment. Results depend on individual skin type, lifestyle, aftercare and other factors outside our control.
Laser hair removal and laser-related treatments require multiple sessions for optimal results. You confirm that you have disclosed all relevant skin conditions, recent sun exposure and medication, including Roaccutane/isotretinoin, before treatment.
You accept responsibility for following aftercare instructions provided by your therapist. Failure to do so may affect results.
Some treatments may cause temporary redness, sensitivity or irritation. These are normal responses and are not grounds for a refund or claim unless due to proven negligence.
Payments for services rendered are non-refundable. Package sessions are non-transferable and non-refundable once commenced.
Be Glow may take before-and-after photographs for treatment records and/or marketing. Please inform your therapist if you do not consent to marketing use.
By proceeding with your booking or treatment, you confirm that you have read, understood and agreed to this disclaimer.
